The Juke Guides

🎸 For Bands: Getting Started

Set up your band profile and start engaging with your audience in minutes:

• Create your band Username: Add your band name, logo, and profile links
• Build your song library: Add all the songs in your repertoire
• Generate your Band code: Share this with your audience so they can connect

Pro Tip: Set up your song library before your first gig. You can always add more songs later, but starting with a solid list makes creating setlists much faster.

🎵 Building Your Setlist

Create engaging setlists that keep your audience excited:

Creating a Setlist:

1. Click "New Setlist" for your event
2. Add songs from your library in the order you'll perform them
3. Mark breaks between sets (15-minute break, intermission, etc.)
4. Reorder songs with drag-and-drop if plans change
5. Save and publish to make it visible to your audience

During Your Performance:

• Add spontaneous songs: Drop in surprise covers or requests
• Update break times: Running long? Adjust your break timing in real-time
• Confirm queued songs have been played: Keep the audience's request queue up to date

🎤 Managing Song Requests

Let your audience request songs while you stay in control:

Setting Up Requests:

• Mark songs in your library as "Requestable" or "Not Requestable"
• Set a maximum number of requests per event (prevent spam)
• Set a tip value for requests (more on that below)
• Optionally require an additional charge to move your request to the top of the queue

Reviewing Requests:

• View all incoming requests in the requests queue
• See who requested what and when
• Accept requests to add them to your setlist
• Decline requests that don't fit the vibe or timing

Pro Tip: Don't accept every request immediately. Review them during breaks and add the ones that fit your planned flow. Your audience will understand—they just want to be heard!

💰 Collecting Digital Tips

Make it easy for your audience to support you financially:

Setting Up Tips:

• Connect your payment method (PayPal, Venmo, Cash App, Stripe, etc.)
• Set suggested tip amounts ($5, $10, $20, custom)
• Enable tips for general support or specific song requests
• Add a thank-you message that appears after tipping

Tip Features:

• Shoutouts: Optionally display tipper names on the audience screen
• Real-time notifications: Get alerted when requests and tips come in

Best Practice: Mention tips and requests a couple times during your show ("Hey folks, if you're enjoying the music, there's a tip button in The Juke app!") but don't overdo it. Let the music do most of the talking.

🎧 For Audience: Getting Started

Connect to live shows and engage with your favorite bands:

Attending an Event:

1. Download The Juke app or visit the web version
2. Look for the band code (usually displayed at the venue or on social media)
3. Or, Select the Band name from the list of participating bands
4. View the live setlist and upcoming songs

That's it! You're now connected and can see what's happening in real-time.

📋 Following the Setlist

Stay in the know about what's coming up:

• Now Playing: See what song is currently being performed
• Up Next: Know what's coming so you can plan your bathroom/bar runs
• Full Setlist: Scroll through the entire planned show
• Breaks: See when intermissions are scheduled
• Set Length: Know roughly how long the show will run

Pro Tip: Waiting for your favorite song? Check the setlist to see when it's coming up so you can be back at your table (or on the dance floor!) in time.

🎶 Requesting Songs

Want to hear a specific song? Request it right from your phone:

How to Request:

1. Browse the band's requestable songs
2. Tap the song you want to hear
3. Add an optional message or dedication
4. Submit your request
5. Watch the requests queue to see if it gets accepted

Request Etiquette:

• Be patient—bands may not accept requests immediately
• Respect if your request isn't accepted—timing matters!

💵 Supporting the Band with Tips

Show your appreciation with digital tips:

How to Tip:

1. Tap the "Tip the Band" button
2. Choose a preset amount or enter a custom tip
3. Add an optional message (shoutout, thank you, etc.)
4. Complete payment through your preferred method

Why Tip?

• Support live music and help bands make a living
• Show appreciation for great performances
• Get your song request prioritized
• See your name featured (if you want the recognition)

Remember: Every tip, no matter the size, helps support the artists who make your night memorable!

🔐 Privacy & Safety

The Juke is designed with privacy in mind:

For Audience:

• You can participate anonymously—no account required
• Choose whether to display your name when tipping or requesting
• Your personal information is never shared with bands
• Leave an event anytime without trace

For Bands:

• Control what information is visible to your audience
• All payment processing is secure and encrypted

💡 Tips & Best Practices

For Bands:

• Promote your band code on social media before the show
• Display the event code prominently at the venue (on stage, at the bar, etc.)
• Acknowledge requests and tips during your show—it encourages more engagement
• Keep your setlist updated in real-time so audiences can follow along
• Use breaks to check requests and plan your next set
• Thank your top tippers at the end of the night

For Audience:

• Connect at the start of the show so you don't miss anything
• Use the setlist to plan drink/bathroom breaks smartly
• Be thoughtful with requests—pick songs that fit the vibe
• Tip if you can—it directly supports the musicians
• Share the band code with friends at your table

🔧 Troubleshooting

Can't connect to an event?

• Make sure you have internet connection
• Try refreshing the app or page

Request List Queue not updating?

• Refresh your connection
• Check your internet—weak signal can cause delays
• Band may be on a break—updates will resume when they're back

Payment issues?

• Verify your payment method is valid
• Check for sufficient funds
• Try a different payment method
• Contact support if the issue persists

Need More Help?

Questions or feedback? We'd love to hear from you!

• Contact Support
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